Customer Support Executive Vacancy At SendMe Food Technology Limited
Customer support / Customer fulfillment job vacancy available at SendMe Food Technology Limited in Ogun, Nigeria.
The Customer Fulfillment Agent is responsible for ensuring that customer’s orders are fulfilled in a timely and satisfactory manner.
This position supports sales efforts by providing a variety of services, solutions, and support to existing customers as well as retail sales representatives.
This includes but is not limited to processing orders, shipping, sending/receiving invoices, purchase orders, and collecting outstanding accounts receivable payments.
- Any Degree
- Any Diploma
- Back Office
- Basic Computer knowledge
- Client Management
- Communication Skills
- Computer Knowledge
- Computer Operator
- Computer Typing
- Data Entry
- Front Office
- MS Office
- Problem Solving
- Sales Manager
- Task Management
Providing pleasant and professional interaction with customers via phone, email and SMS. Also, to walk-in customers.
Receiving, processing, tracking and completing small and large orders for existing customer base.
Managing a database for customer orders, invoices, and promotional activity.
Assists with accounts receivables, billing and collection.
Makes outbound collection calls.
Minimises accounts receivable delinquency most especially by riders.
Identifies issues attributing to account delinquency and discuss them with manager and finance.
Daily communication, written & verbal, to FCA supervisors.
Perform other duties as assigned.
OND / ND / NCE or equivalent experience.
1 year of call centre or phone answering experience is an added advantage.
Prior experience of parts management and inventory is an added advantage.
Good understanding of Microsoft Office Suite.
Highly organized, accurate, personable, with the ability to reflect empathy to customers.
Ability to multitask.
Strong communication skills & Self-motivated and organized.
Strong collaboration with other department staff.
Acute attention to detail, Conflict resolution skills, Excellent Phone etiquette.
Data entry Job.
The employee is primarily required to sit or stand up to 8 hours daily.
The employee must frequently lift and/or move up to 75 pounds and stand for long periods of time.
Work Hours: Monday through Friday, 8:00a.m. to 5p.m.
Work environment is fast paced, high energy, and requires a strong ability to multitask, priorities work-related tasks, and work independently with little supervision.
For further details visit company’s website www(dot)sendme(dot)ng
ContactsOgun, Nigeria. Phone: Not Disclosed.
The largest community on the web to find and list jobs that aren't restricted by commutes or a specific location.
Hiring Sales Manager
- Biyani Technologies Pvt Ltd
- Home, Office, Remote
Builds market position by promoting, developing, defining, negotiating, and closing sales requirements.
Hiring For CAD Designer At OGI Technologies Pvt Ltd
- OGI Technologies Pvt Ltd
- Home, Office
We Hiring For CAD Designer.