Part Time Receptionist Required In USA Pearl City
Job Description
Serve as the first point of contact for the company on the phone and with customers. Main focus will be to transfer calls and assist walk-in customers and military Members as well assisting as overflow support / back up to departments.
Skills:
- Abroad
- Accounting
- Any Degree
- Client Management
- Communication
- Communication Skills
- Computer Operator
- Data Entry
- Financial
- Front Office
- Graduate
- Part Time
- Receptionist
- Sales Manager
- Staffing
- Support
- Task Management
- Typing
Responsibilities
- Serve as the primary in answering the company’s phone system. This includes providing answers to inquiries if able to, routing phone calls to the appropriate personnel, taking down messages when necessary, and making sure that messages are relayed on a timely basis.
- Serve as the primary in calling each customer on the final schedule the day before the move to provide crew estimated time of arrival, confirm address, phone number, and, if applicable, balance due and payment terms.
- Assist walk-in customers’ inquiries and/or direct them to the appropriate personnel
- Assist crews with local move rates.
- Assist walk-in customers with selling packing supplies and boxes.
- Phone, fax and e-mail correspondence with carriers and other parties as needed.
- Prepare outgoing mail in a timely manner, making sure it coincides with the daily mail pickup.
- Distribute all incoming mail on a timely basis, making sure that mail that needs immediate attention is addressed immediately or given to the appropriate personnel.
- Responsible for listening to any/all messages recorded overnight and writing and distributing each message to the appropriate personnel.
- Maintain office equipment; coordinate repairs, order supplies as needed.
- Serve as a back-up in scanning and emailing all billing packets.
- Manage coffee supplies and equipment.
- Organizing file folders and interfiling.
Requirements
- High school diploma or GED; college students welcome.
- Minimum one (1) year office experience, prior experience in moving industry preferred.
- Computer literate and adaptable to new programs and processes.
- Keep comprehensive notes and track information with excellent attention to detail and accuracy.
- Excellent customer service and telephone skills and able to handle difficult and/or emotional customers.
- Able to adjust work pace and priorities according to the day’s workload.
- Able to problem-solve and be a solutions focused person.
- Ability to conduct him/herself in a professional businesslike manner.
Other Points
- Salary: On Hourly basics.
- Hours of Operations: Monday Friday 7:30am 5:00pm.
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