• Any Degree
• Back Office
• BPO
• Call Center
• Client Management
• Communication
• Communication Skills
• Executive
• Freshers
• IT
• Marketing
• Sales Manager
• Task Management
• Training

• Business / Customer Articulate communicate in a manner that is understood by clients end users
• Connect with the customer through various channels including chat support
• Learn & Follow the documented project guidelines as applicable
• Provides status updates to Clients or their designees on matters previously reported.
• Document & Track each transaction in the CRM/Application
• Record/Logging relevant details regarding
• Obtain Client feedback regarding the performance of IT services via appropriate and applicable means
• Ensure 100% Customer Satisfaction.
• Support the team in meeting & Exceeding the agreed SLAs with the customer
• Answer inbound calls from prospects. Promptly respond to clients telephone inquiries and ensure that their needs are met with accuracy and professionalism
• Listen actively and probe to determine client needs
• Actively resolve client issues
• Escalate issues when necessary

• Any Graduate Bachelors degree candidates can apply.
• Applicant should have completed at least 2 years of relevant experience.

• Performance bonus
• Leave encashment
• Paid sick time
• Paid time off