Support Executive Vacancy For Back Office Work
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Skills:
- Any Degree
- Back Office
- BPO
- Call Center
- Client Management
- Communication
- Communication Skills
- Executive
- Freshers
- IT
- Marketing
- Sales Manager
- Task Management
- Training
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Responsibilities
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Business / Customer Articulate communicate in a manner that is understood by clients end users
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Connect with the customer through various channels including chat support
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Learn & Follow the documented project guidelines as applicable
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Provides status updates to Clients or their designees on matters previously reported.
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Document & Track each transaction in the CRM/Application
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Record/Logging relevant details regarding
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Obtain Client feedback regarding the performance of IT services via appropriate and applicable means
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Ensure 100% Customer Satisfaction.
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Support the team in meeting & Exceeding the agreed SLAs with the customer
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Answer inbound calls from prospects. Promptly respond to clients telephone inquiries and ensure that their needs are met with accuracy and professionalism
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Listen actively and probe to determine client needs
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Actively resolve client issues
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Escalate issues when necessary
Requirements
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Any Graduate Bachelors degree candidates can apply.
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Applicant should have completed at least 2 years of relevant experience.
Other Points
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Performance bonus
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Leave encashment
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Paid sick time
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Paid time off
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Job Summary
India, Kolkata, West Bengal
Location
Full Time
Job Type
Salary
15k - 30k INR
Entry level
Any degree holders eligible
About
Support Executive Vacancy For Back Office Work Viewed 137 times Sponsored JobNovo's Recent Job Searches online earn money job employment make earn money online job jobs work online working part...
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Contacts
40/1 Tollygunge Circular Road, 3rd Floor, New Alipore, Kolkata, West Bengal 700053 Phone: +919830663552Similar Jobs
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