Task Virtual

Support Executive Vacancy For Back Office Work

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Skills:

Responsibilities

  • Business / Customer Articulate communicate in a manner that is understood by clients end users
  • Connect with the customer through various channels including chat support
  • Learn & Follow the documented project guidelines as applicable
  • Provides status updates to Clients or their designees on matters previously reported.
  • Document & Track each transaction in the CRM/Application
  • Record/Logging relevant details regarding
  • Obtain Client feedback regarding the performance of IT services via appropriate and applicable means
  • Ensure 100% Customer Satisfaction.
  • Support the team in meeting & Exceeding the agreed SLAs with the customer
  • Answer inbound calls from prospects. Promptly respond to clients telephone inquiries and ensure that their needs are met with accuracy and professionalism
  • Listen actively and probe to determine client needs
  • Actively resolve client issues
  • Escalate issues when necessary

Requirements

  • Any Graduate Bachelors degree candidates can apply.
  • Applicant should have completed at least 2 years of relevant experience.

Other Points

  • Performance bonus
  • Leave encashment
  • Paid sick time
  • Paid time off
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Job Summary

wave-1-bottom
India, Kolkata, West Bengal Location
Full Time Job Type
Salary 15k - 30k INR
Entry level Any degree holders eligible
Task Virtual

About

Support Executive Vacancy For Back Office Work Viewed 156 times Sponsored Recent/Popular Searches In Our Site earn money daily central defense government jobs 2024 work from home jobs without investment...
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Contacts

40/1 Tollygunge Circular Road, 3rd Floor, New Alipore, Kolkata, West Bengal 700053 Phone: +919830663552

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