Vacancy Call For Lead Application Support Engineer
Viewed 378 times
JobNovo's Recent Job Searches
Job Description
Sponsored
The role will be responsible for providing technical support of all the application. The role will be executing all aspects of the operating procedures/runbooks within a predefined shift pattern. This role is expected to work closely with the required development teams, our Enterprise Infrastructure partners and our internal business clients to resolve and escalate technical support incidents where necessary.
Sponsored
Skills:
- Accounting
- Client Management
- Communication
- Communication Skills
- Financial
- Staffing
- Support
- Task Management
- Trading
Responsibilities
- Support DTCC applications by providing monitoring, application, and system support for DTCC‘s production application services client facing environments.
- Provide 24×7 support for event monitoring, incident triage and escalation
- Provide support to all jurisdictions on a shift basis, handling any activity for any region within the local time zone coverage
- Identify and implement efficiencies and improvements to standard processes and procedures such as automation through scripting, programming, etc.
- Contribute to projects by executing task deliverables and ensuring permit-to-operate (PTO) guidelines are met.
- Provide support for change management approval, execution for DTCC’s production application services
- Client support team engagement to assist with application related incidents, client testing and integrations
- Disaster recovery test planning and execution – application environment review, shutdown, start, verification, troubleshooting
- Access administration for application access to DTCC’s production application services
- Support management of resources that are involved in maintaining the host operating system on UNIX, Vmware and Windows servers as well as software subsystems such as databases, web server software, LDAP, and security subsystems.
- Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately
Requirements
- 6 years of related experience minimum
- Any UG / PG degree
Sponsored
Job Summary
About
Vacancy Call For Lead Application Support Engineer Viewed 378 times JobNovo's Recent Job Searches online earn money jobs 2023 jobs india job vacancy bangalore online job opportunities earn money online...
View company profileSimilar Jobs
The largest community on the web to find and list jobs that aren't restricted by commutes or a specific location.
Sponsored
Executive Job – Customer support Executive Vacancy
- Ienergizer it services pvt ltd
Internship For Marketing And Communications Department At Orjabox LLP
- OrjaBox LLP
- •
- Office
OORJA BOX seeks a Summer Intern for our Marketing and Communications Department. This internship will be based out of our Delhi Office and report to the management. This is a paid internship.